First-Time vs Returning Visitor Personalization: The 2-Experience Strategy Driving 340% Revenue Growth
The ₹8.4 Crore Blindspot: Why Your Best Customers Get Your Worst Experience Picture this: A successful D2C beauty brand in Mumbai celebrates hitting 50,000 monthly visitors. Their founder, Priya, reviews the analytics with pride—until her data analyst drops a truth bomb: * Monthly visitors: 50,000 total * First-time